Thank you for shopping with us at USSKECHERS. We want you to be completely satisfied with your purchase. If you are not satisfied, we will gladly accept returns under the following conditions:
1. **Return Period**: You have 30 days from the date of purchase to return any item.
2. **Condition of Items**: Items must be unused, unworn, and in their original packaging with all tags attached.
3. **Return Process**:
– To initiate a return, please contact our customer service at +1 (303) 423-7785 or via email at [email protected].
– We will provide you with a return authorization number and further instructions.
4. **Shipping Costs**: Return shipping costs are the responsibility of the customer unless the item is defective or incorrect.
5. **Refunds**: Once we receive your returned item, we will process your refund within 5-7 business days. Refunds will be issued to the original payment method.
6. **Exchanges**: If you would like to exchange an item, please follow the return process above and place a new order for the desired item.
If you have any questions regarding our returns policy, please feel free to reach out to us.
Thank you for choosing USSKECHERS!